With the latest updates to Business Central, Microsoft is delivering powerful AI features that move far beyond simple automation. From built‑in Copilot agents and autofill suggestions to generative AI workflows tailored for SMEs, these enhancements are enabling businesses to work faster, make smarter decisions, and operate with greater precision.
Built‑in Copilot agents: your ERP assistant
Business Central now includes Copilot and AI agents that work directly inside your ERP environment. These agents can assist with tasks such as:
- Generating summaries of sales orders, inventory records and business events.
- Automating the filling of fields and detection of purchase order line mismatches.
- Providing contextual guidance and suggestions for users, making the system more intuitive.
For SME leaders this means less time spent searching for information and more time acting on insights.
Autofill and generative AI workflows: reducing manual work
Beyond agents, Business Central is embracing generative AI to automate and accelerate key business processes.
- Autofill features automatically populate fields using AI‑driven predictions, reducing data entry burden.
- Generative workflows help create documents, suggest next steps, and trigger actions based on business logic.
This shift means that users spend less time on routine tasks and more on strategic activities.
Why it matters for SMEs
For small and mid‑sized businesses, the benefits of AI‑driven automation in Business Central are significant:
- Efficiency: Routine workflows are streamlined, freeing teams to focus on high‑value work.
- Accuracy: Automated suggestions and smart matching reduce the risk of errors.
- Speed: Real‑time insights and faster processes help businesses respond more quickly to change.
- Scalability: As businesses grow, AI‑driven ERP supports expansion without multiplying manual effort.
Analyst commentary notes that these features allow SMBs to adopt “intelligent workflows… without needing a data science team”.
Implementation tips for your business
To get the most from these new features:
- Review your current Business Central processes and identify high‑volume repetitive tasks that could benefit from AI assistance.
- Ensure your data is high‑quality and well‑structured, as AI effectiveness depends on good input.
- Engage with your Microsoft partner or SK Consulting to explore pilots of Copilot agents for your specific workflows.
- Establish governance and compliance frameworks, especially if you operate in regulated environments or across multiple countries.
Conclusion
AI‑driven automation in Business Central is no longer a future promise. It’s here now. With built‑in Copilot agents, autofill and generative workflows, SMEs have access to enterprise‑grade ERP intelligence in a business‑ready form.
Ready to unlock smarter workflows with Business Central?
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