Microsoft Business Central Luxembourg

Microsoft Dynamics 365
Business Central

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customers

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solutions on AppSource

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countries where Microsoft Business Central online is available

Microsoft Business Central Luxembourg is a business management solution for organizations that seek to automate and streamlines their business processes. Highly adaptable and rich with features, Microsoft Business Central Luxembourg enables organizations to manage their activities, including finance, manufacturing, sales, shipping, project management, services, and more. Use the Microsoft Business Central Luxembourg cloud ERP solution with your Microsoft Dynamics 365 account.

Key benefits from Microsoft Business Central Luxembourg implementations

Features

Finance

Microsoft Business Central Luxembourg offers comprehensive finance and cost accounting features to streamline financial management for businesses. Key features include general ledger management, accounts payable and receivable, bank reconciliation, cash flow management, budgeting, fixed asset tracking, multi-currency support, VAT and tax management, financial reporting and intercompany transactions.

Purchase

The purchase module in Microsoft Business Central Luxembourg streamlines procurement. It covers supplier management, purchase orders, quotes, receiving, replenishment, analytics, supplier performance, and integrates for efficient purchasing processes.

Human Resources

The Human Resources module includes employee record management, leave and attendance tracking, training and certification oversight, and expense management. It's important to note that Microsoft Business Central Luxembourg Standard does not encompass functionalities for payroll management or recruitment, which require third-party integrations or extensions.

Administration

Microsoft Business Central Luxembourg is a certified business management solution, providing advanced features in terms of auditing and compliance, integration with the Microsoft 365 stack and workflow automation.

Sales

The sales and CRM module in Microsoft Business Central Luxembourg optimizes customer engagement. It covers customer management, sales orders, opportunity tracking, contact management, quotes, analytics, forecasting, customer service, and integrates for enhanced customer relationships.

Manufacturing

The manufacturing module in Microsoft Business Central Luxembourg optimizes production. It covers orders, BOM, routing, capacity planning, work centers, material planning, shop floor control, quality checks, costing, and integrates for efficient manufacturing processes.

Service

The service management module in Microsoft Business Central Luxembourg streamlines service processes. It covers service orders, resource allocation, work orders, contracts, scheduling, history tracking, dispatching, billing, and integrates for efficient customer service.

Warehousing

The warehouse module in Microsoft Business Central Luxembourg manages inventory, orders, and storage. It includes inventory tracking, order processing, efficient picking and packing, item traceability, and integration for streamlined supply chain operations.

Application

Data Privacy (GDPR)
IAS / IFRS
Basel II
SOX

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Service

ISO 27001
ISO 27017
ISO 27018
SOC 1 (SSAE 18) Type 2
SOC 2 Type 2
HIPAA BAA
EU-US Privacy Shield
EU Model Clauses
And more...

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Incoming web service calls

7M +

Processed scheduled tasks

300K +

Posted sales invoices

52K +

documents

2.6M

lines

End-to-end processes

Procure to Pay

Microsoft Business Central is a business management solution for organizations that seek to automate and streamlines their business processes. Highly adaptable and rich with features, Microsoft Business Central enables organizations to manage their activities, including finance, manufacturing, sales, shipping, project management, services, and more.

The procure to pay process typically includes the following steps:

1. Identify the need for goods or services

This process conver both indirect procurement, where the goods or services are not related to the good or service being sold, and direct procurement, where demand for the goods or services exists within the production or sales processes. Dynamics 365 Supply Chain Management supports flexible procurement processes based on business needs. These processes include request for quotations (RFQs), purchase requisitions, contracts (purchase agreements or blanket orders), and purchase orders which can be planned or unplanned. Planned purchase orders can be generated automatically from supply or demand forecasts present.

2. Supplier selection

The procurement team evaluates potential suppliers and selects the one that meets the requirements. Dynamics 365 also includes functionality to help automate the supplier selection and portal capabilities to allow suppliers to apply online or even respond to requests for quotations.

3. Purchase order creation

A purchase order is created and sent to the supplier. It specifies the goods or services required, the price, delivery date, and other terms and conditions. With Dynamics 365, the process may include a purchase requisition, purchase agreement (also known as a contract or blanket order), or a request for quotation.

4. Invoice receipt and verification

Microsoft Business Central is a certified business management solution, providing advanced features in terms of auditing and compliance, integration with the Microsoft 365 stack and workflow automation.

5. Invoice approval

The invoice is approved for payment, and the accounts payable team processes the payment.

6. Payment

The supplier is paid for the goods or services, usually by electronic funds transfer.

7. Record keeping

All relevant documents, including the purchase order, invoice, and payment details, are recorded and stored for future reference.

8. Reporting

Financial and operational report analysis help keep track of performance of the procure to pay process. You can include supply risk analysis, purchase order backorders, vendor performance, and spend analysis.

The procure to pay process is a crucial aspect of business operations, and efficient execution can result in cost savings, increased transparency, and better supplier relationships.

Prospect to quote

The prospect to quote business process flow is a sales process that starts with identifying potential customers (prospects). It ends with providing prospects with a quote for the product or service they’re interested in purchasing.

The following stages fit into this process:

1. Define sales strategy

This overarching step guides the overall sales process, including the prospect-to-quote stage. It involves setting goals, defining target markets, and creating a plan to achieve sales objectives.

2. Run marketing campaigns

Marketing campaigns play a role in lead generation and help attract potential customers. This step can be considered part of the lead generation process within the prospect-to-quote stage.

3. Identify and qualify leads

This step is essential in the prospect-to-quote process, as it involves finding potential customers and assessing their fit and potential value to the organization.

4. Pursue opportunities

This step aligns with the initial contact, needs assessment, and solution development stages in the prospect-to-quote process. It involves engaging with prospects and working to create tailored solutions that meet their needs.

5. Estimate and quote sales

This step corresponds to the proposal creation and presentation stages. It involves creating and presenting a detailed quote or proposal to the prospect.

6. Manage customer relationships

While customer relationship management is an ongoing activity throughout the sales cycle, it plays a role in the prospect-to-quote process, particularly in the follow-up, negotiation, and quote revision stages.

7. Analyze service operations

This sub-process is more relevant to the broader sales and service delivery process, but insights gained from analyzing service operations can inform the solution development and proposal creation stages in the prospect-to-quote process.

Order to cash

The “Order to Cash” (O2C) business process refers to the series of steps that a company takes to fulfill customer orders and receive payment for goods or services provided. This process encompasses various stages, from receiving the customer’s order to delivering the product or service and receiving payment.

Here’s a concise breakdown of the Order to Cash process:

1. Order Initiation

The process begins when a customer places an order for a product or service.

2. Order Processing

The order is reviewed, validated, and processed by the company. This involves checking inventory availability, pricing, and any special terms or conditions.

3. Order Fulfillment

Once the order is approved, the company prepares the product for delivery or initiates the service provision.

4. Shipping or Service Delivery

The product is shipped to the customer, or the service is provided based on the order details.

5. Invoice Generation

After delivery or service completion, an invoice is generated and sent to the customer, detailing the products or services provided along with their costs.

6. Payment Collection

The customer reviews the invoice, makes any necessary adjustments, and proceeds to make the payment within the specified payment terms.

7. Payment Processing

The received payment is processed, recorded, and applied to the customer's account.

8. Account Reconciliation

The company reconciles the received payment with the corresponding invoice and updates its financial records.

9. Accounts Receivable

The payment received is reflected as accounts receivable in the company's financial statements until fully settled.

10. Customer Relationship Management

Throughout the process, maintaining a positive customer relationship is crucial. Clear communication, addressing inquiries, and providing excellent service contribute to customer satisfaction.

11. Reporting and Analytics

The company can analyze this process's efficiency, identifying potential bottlenecks, delays, or areas for improvement.

The Order to Cash process emphasizes the seamless flow of information, products, and payments, ensuring that customers receive the desired products/services and the company receives the corresponding payment efficiently. Automation, accurate tracking, and integration between various departments, such as sales, inventory, and finance, are essential to optimizing this process.

Project to profit

The “Project to Profit” (P2P) business process outlines the journey a company takes from initiating a project to realizing profitability through successful project execution. This process involves multiple stages, from project inception to its completion and the eventual assessment of its financial impact.

Here’s a concise breakdown of the Project to Profit process:

1. Project Initiation

The process begins with identifying a potential project opportunity or client need that aligns with the company's expertise and goals.

2. Scoping and Planning

Once a project is approved, detailed planning takes place. This includes defining project scope, objectives, timeline, resources, and budget.

3. Resource Allocation

Assigning the right team members with appropriate skills and expertise to the project is crucial for its success.

4. Execution

With the plan in place, the project is executed according to the established timeline and milestones. Regular monitoring ensures alignment with project goals.

5. Progress Tracking

Throughout the project's execution, progress is tracked against the original plan, identifying any deviations or potential risks.

6. Quality Control

Quality checks and reviews ensure that the project's deliverables meet the defined standards and client expectations.

7. Client Collaboration

Maintaining open communication with the client and involving them in key decisions helps ensure the project remains aligned with their needs.

8. Completion and Delivery

The project is finalized, and its deliverables are provided to the client for review and acceptance.

9. Invoicing and Billing

Once the project is approved by the client, the company generates invoices based on the agreed-upon terms and milestones.

10. Payment Collection

The client reviews the invoices, processes payment, and remits the agreed-upon amount.

11. Profit Assessment

After receiving payment, the company assesses the project's profitability by comparing the revenue generated against the incurred costs.

12. Project Review and Learning

A comprehensive review of the project takes place to identify lessons learned, best practices, and areas for improvement in future projects.

13. Financial Analysis

The company analyzes the project's financial impact, including revenue, costs, and profitability margins.

14. Continuous Improvement

Insights gained from the project are used to refine processes, optimize resource allocation, and enhance project management practices.

The Project to Profit process focuses on delivering value to clients while ensuring the company achieves its financial objectives. Clear project planning, efficient execution, effective client communication, and accurate financial tracking are key elements to ensuring a successful and profitable project lifecycle.

Inventory to Deliver

The “Inventory to Deliver” (I2D) business process outlines the sequence of steps a company takes to fulfill customer orders by efficiently managing inventory and delivering products or services. This process encompasses various stages, from maintaining optimal inventory levels to timely order fulfillment.

Here’s a concise breakdown of the Inventory to Deliver process:

1. Inventory Management

The process begins with managing inventory levels to ensure products are available to meet customer demands.

2. Demand Forecasting

Accurate forecasting helps anticipate customer needs and plan inventory accordingly.

3. Order Receipt

Customer orders are received, whether through direct sales or other channels.

4. Order Processing

The order is validated, and inventory availability is checked to ensure the requested items are in stock.

5. Pick and Pack

Once validated, the order items are picked from inventory, packed, and prepared for shipment.

6. Shipping Preparation

Shipping documents, labels, and tracking information are generated to facilitate accurate and timely delivery.

7. Shipping

The packed items are shipped to the customer through the chosen logistics or delivery method.

8. Delivery Confirmation

Once the shipment is delivered, confirmation is received, and the customer is notified.

9. Invoicing and Billing

An invoice is generated based on the delivered items, detailing the costs and payment terms.

10. Payment Collection

The customer reviews the invoice, processes payment, and remits the agreed-upon amount.

11. Order Tracking

Throughout the process, customers can track the status of their orders, enhancing transparency.

12. Customer Communication

Effective communication regarding order status, shipping details, and potential delays builds customer trust.

13. Returns and Exchanges

If applicable, the process handles product returns, exchanges, or refunds.

14. Continuous Improvement

Insights gained from the process are used to optimize inventory management, order processing, and delivery efficiency.

The Inventory to Deliver process emphasizes the seamless flow of inventory management, order processing, and delivery, ensuring customers receive products on time and in optimal condition. Automation, real-time tracking, and effective communication contribute to the overall efficiency and customer satisfaction in this process.

Service to Cash

The “Service to Cash” (S2C) business process outlines the sequence of steps a company takes to deliver services to clients and receive payment for those services rendered. This process encompasses various stages, from service delivery to invoicing and payment collection.

Here’s a concise breakdown of the Service to Cash process:

1. Service Delivery

The process begins with providing the agreed-upon services to the client as outlined in the service contract or agreement.

2. Service Review

The client reviews and approves the delivered services, ensuring they meet their requirements and expectations.

3. Service Completion

Once the services are provided, they are considered completed and ready for billing.

4. Invoicing

An invoice is generated based on the services provided, including details of the scope, time spent, and associated costs.

5. Payment Collection

The client processes the payment for the invoiced services within the specified payment terms. The received payment is processed, recorded, and applied to the client's account.

6. Reporting and Analytics

The company can analyze this process's efficiency, identify potential bottlenecks, and assess the financial impact.

7. Continuous Improvement

Insights gained from the process are used to optimize service delivery, invoicing accuracy, and payment collection efficiency.

The Service to Cash process focuses on delivering quality services and ensuring timely payment for those services. Efficient documentation, accurate invoicing, clear communication, and prompt payment processing are essential components of successfully managing this process.

Plan to produce

The “Plan to Produce” (P2P) business process outlines the series of steps a company takes to transform raw materials into finished products through effective planning and production management. This process encompasses various stages, from demand forecasting to the actual production and delivery of goods.

Here’s a concise breakdown of the Plan to Produce process:

1. Demand Forecasting

The process begins by analyzing market trends, historical data, and customer orders to forecast product demand.

2. Inventory Planning

Based on demand forecasts, optimal inventory levels are determined to ensure sufficient stock availability.

3. Material Procurement

Raw materials and components required for production are sourced and procured.

4. Production Planning

Detailed production plans are created, outlining the production schedule, resources, and required quantities.

5. Resource Allocation

Assigning skilled labor, machines, and equipment to production tasks is crucial for efficient manufacturing.

6. Manufacturing Execution

Raw materials are transformed into finished goods through manufacturing processes according to the production plan.

7. Quality Control

Rigorous quality checks are conducted to ensure products meet the defined quality standards.

8. Work-in-Progress Tracking

Monitoring the status of products in various production stages helps maintain production efficiency.

9. Final Assembly

If applicable, components and sub-assemblies are brought together for final product assembly.

10. Testing and Inspection

Finished products undergo testing and inspection to ensure they meet quality specifications.

11. Packaging and Labeling

Products are packaged and labeled appropriately for storage and delivery.

12. Inventory Management

Finished products are stored in inventory until they are ready for distribution.

13. Order Fulfillment

Customer orders are received, and products are picked, packed, and prepared for shipment.

14. Shipping

Products are shipped to customers using the chosen logistics or delivery methods.

15. Delivery Confirmation

Once products are delivered, confirmation is received, and customers are notified.

16. Invoicing and Billing

Invoices are generated based on the delivered products, detailing costs and payment terms.

17. Payment Collection

Customers review the invoices, process payments, and remit the agreed-upon amounts.

18. Profit Assessment

After payment collection, the company assesses the profitability of the entire production process.

19. Continuous Improvement

Insights from the process are used to refine production planning, resource allocation, and quality control processes.

The Plan to Produce process focuses on efficient production, quality assurance, and timely delivery of products. Accurate demand forecasting, effective production planning, resource optimization, and rigorous quality control contribute to successful manufacturing operations.