| ID | End-to-end process | Scope |
|---|---|---|
| 65 | Order to Cash | From sales quote to invoice to payment collection. |
| 75 | Source to Pay | From purchase requisition to vendor payment. |
| 90 | Record to Report | From journal entry to financial statements and eCDF. |
| 80 | Project to Profit | From project planning to cost tracking to billing. |
| 60 | Inventory to Deliver | From stock receipt to warehouse operations to shipment. |
| 70 | Plan to Produce | From demand forecast to production order to finished goods. |
| 50 | Forecast to Plan | From demand signals to supply planning to budget alignment. |
| 10 | Acquire to Dispose | From asset acquisition to depreciation to retirement. |
| 85 | Prospect to Quote | From lead qualification to opportunity to sales quote. |
| 20 | Case to Resolution | From customer issue to support case to resolution. |
Services
Strategic Transformation
A fully individualized path. End-to-end business process analysis, onsite and remote workshops, and a dedicated team that stays with you from discovery through go-live and beyond.
What’s included
A partnership, not a support queue
Strategic Transformation clients get a named team that knows your business inside out — not a rotating help desk.
Dedicated Team
Named consultant, developer, and project lead assigned exclusively to your organization.
Priority SLA
Guaranteed response times. Critical issues escalated within the hour, resolved same-day.
Tailored Roadmap
Quarterly business reviews with a technology roadmap aligned to your strategic goals.
Strategic Advisory
CTO-level guidance on Microsoft investments, licensing, Copilot adoption, and digital transformation.
Custom Development
Bespoke Business Central extensions, integrations, and Power Platform solutions built for your workflows.
Compliance & Security
Audit-ready documentation, GDPR compliance support, and security reviews for regulated industries.
Business process analysis
Your operations, mapped end-to-end
We use Microsoft's official business process catalog to analyze every major process in your organization. Each one is mapped, challenged, and optimized for Business Central.
How this works in practice
We conduct onsite workshops at your location and remote sessions with key stakeholders from finance, operations, sales, and IT. Each business process is documented as-is, challenged for inefficiencies, and redesigned for Business Central. The result is a gap analysis, a process improvement map, and a prioritized implementation roadmap — before any configuration begins.
Methodology
Success by Design
We follow Microsoft's Success by Design framework — a structured approach born from thousands of real-world Dynamics 365 projects. Risks are identified and addressed at every phase, not discovered at go-live.
1
Discover
Onsite and remote workshops to map your current business processes, validate requirements, and define the high-level solution approach.
2
Initiate
Solution Blueprint Review — a structured assessment of your solution design, integrations, data model, and project plan. Risks identified early.
3
Implement
Build phase with Implementation Reviews at key milestones. Deep dives into security, data migration, ALM, and testing strategy.
4
Prepare
User acceptance testing, training, cutover planning, mock go-lives. Go-Live Readiness Review to confirm no remaining gaps.
5
Operate
Stabilization, hypercare, and transition to ongoing managed support. Quarterly roadmap reviews and continuous improvement.
Who it’s for
Built for organizations that need more
Corporate & Enterprise
Multi-entity, multi-country deployments. Complex integrations. High-availability requirements.
Government & Public Sector
Regulated environments, data sovereignty, audit trails, and strict procurement standards.
Financial Services
Banks, funds, and fiduciaries with compliance-first requirements and high data sensitivity.
Frequently Asked Questions
Common Questions
What is an end-to-end business process analysis?
We map every major business process in your organization — Order to Cash, Source to Pay, Record to Report, and more — using Microsoft's official business process catalog. Each process is analyzed for gaps, automation opportunities, and fit with Business Central capabilities.
What is Success by Design?
Success by Design is Microsoft's implementation framework based on thousands of real-world Dynamics 365 projects. It provides structured reviews at key milestones — Solution Blueprint, Implementation Reviews, and Go-Live Readiness — to identify and address risks before they become problems.
Do you conduct workshops onsite or remotely?
Both. Discovery workshops typically start onsite at your location to observe real workflows and meet key stakeholders. Subsequent design and review sessions can be conducted remotely. We adapt to your organization's preferences.
How is Strategic Transformation different from a standard implementation?
Standard implementations configure Business Central for known requirements. Strategic Transformation starts with deep business process analysis, maps your entire operation end-to-end, and designs a multi-phase roadmap. You get a dedicated team, quarterly reviews, and ongoing advisory — not just a project.
How long does a Strategic Transformation engagement last?
Typically 6 months to multi-year. The initial discovery and implementation phase runs 6–12 months. After go-live, the engagement continues with quarterly business reviews, roadmap alignment, and continuous improvement cycles.
Let’s discuss your requirements
Strategic engagements start with a conversation. Tell us about your organization and we’ll design a service model around it.
Schedule an executive briefing
