Microsoft Dynamics 365

Business CentralMicrosoft Dynamics 365 Business Central

The cloud ERP from Microsoft that connects finance, sales, supply chain, and operations in one platform. Trusted by 50,000+ companies worldwide. Available in 47 languages across 160+ countries.

Business Central dashboard — role center with activities, KPIs, insights, and chart of accounts across desktop, tablet, and mobile

Capabilities

What Business Central covers

A comprehensive ERP with 10 functional areas. Essentials covers most businesses. Premium adds manufacturing and service management.

$

Finance and Accounting

Essentials
  • General Ledger
  • Unlimited dimensions
  • Multiple currencies
  • Multiple companies
  • Budgets
  • Financial reporting
  • Consolidation
  • Intercompany postings
  • Statistical accounts
  • Cash flow forecast (AI)
  • Fixed assets
  • Cost accounting
  • Deferrals
  • Electronic payments
  • Customer payment process
  • Late payment prediction (AI)
  • Bank account reconciliation
  • Bank account management
  • Check writing

Sales and Marketing

Essentials
  • Contact management
  • Campaign management
  • Interaction and email logging
  • Opportunity management
  • Dynamics 365 Sales integration

Sales and Delivery

Essentials
  • Sales invoicing
  • Sales order management
  • Sales line pricing and discounting
  • Campaign pricing
  • Sales invoice discounts
$

Purchasing and Payables

Essentials
  • Purchase invoicing
  • Purchase order management
  • Purchase return order management
  • Alternative order addresses
  • Purchase invoice discounts

Inventory

Essentials
  • Inventory control
  • Item categories and attributes
  • Item tracking (lots & serials)
  • Multiple locations
  • Location transfers

Supply Planning

Essentials
  • Supply planning
  • Demand forecasting
  • Sales and inventory forecasting (AI)
  • Order promising
  • Calendars

Project Management

Essentials
  • Basic resources
  • Capacity management
  • Multiple costs
  • Jobs
  • Time sheets

Warehouse Management

Essentials
  • Bin tracking
  • Inventory picks and put-aways
  • Warehouse receipt
  • Warehouse shipment
  • Directed pick and put-away

Service Management

Premium
  • Planning and dispatching
  • Service contract management
  • Service item management
  • Service order management
  • Service price management

Manufacturing

Premium
  • Assembly management
  • Standard cost worksheet
  • Production bill of materials
  • Basic capacity planning
  • Machine centers
  • Version management

Source: Microsoft Learn — Business Functionality. Copilot features included with Business Central. Autonomous agents use consumption-based Copilot Credits.

Licensing

Business Central licensing at a glance

Business Central is sold exclusively through Microsoft partners like SK Consulting. We pass the Microsoft Recommended Retail Price directly — no markups.

Essentials
€70
per user / month

Finance, sales, purchasing, inventory, project management, warehouse, and HR. The full ERP for most businesses.

Premium
€100
per user / month

Everything in Essentials + manufacturing and service management. For production and field-service companies.

Team Member
€8
per user / month

Read access, time sheet entry, expense reporting, and approval workflows. For light users who don't need full ERP access.

Microsoft list prices (MRLP). Copilot features included. Agents use consumption-based Copilot Credits. Implementation costs depend on scope.

Get a licensing quote →Implementation services

Why Business Central?

The advantages over other ERPs

Works with Microsoft 365

Seamless integration with Outlook, Excel, Teams, and Word. Your team already knows the Microsoft ecosystem — Business Central lives inside it.

AI Copilot built in

Copilot features — chat, analysis, bank reconciliation — are included. Autonomous agents for payables and sales orders use consumption-based Copilot Credits ($0.01/credit).

Fast to implement

Cloud-based, quick to configure, and designed for rapid deployment. Organizations go live fast. Finance-only in 2 weeks, full SMB in 2–6 months, strategic projects from 6 months.

Scales as you grow

Start small, add users, modules, and apps as your business grows. From 3 users to 3,000 — Business Central scales with you on Microsoft Azure cloud.

AppSource ecosystem

Thousands of certified add-on apps on Microsoft AppSource. Tax compliance, banking, industry verticals, integrations — including our 8 apps for Luxembourg.

Enterprise-grade security

World-class identity protection, role-based access, data encryption, and compliance certifications. Your data runs on Microsoft Azure with full audit trails.

AI-powered ERP

Copilot and autonomous agents

Business Central includes Copilot features at no extra cost. Autonomous agents use consumption-based pricing via Copilot Credits — pay only for what you use.

Copilot and the agentic ecosystem — Copilot in Business Central (included), autonomous agents (consumption-based), and Copilot Extended with Microsoft 365, Copilot Studio, Power Automate, Azure AI Foundry, and Power Apps

Built-in Copilot features

Bank Reconciliation

AI suggests matches for bank statement lines — posting and matching entries simultaneously. Handles employee ledger items, VAT, and multi-currency.

Chat with Copilot

Ask questions in natural language about your data. Copilot generates answers, finds records, and explains fields — directly inside Business Central.

Analysis Assist

Copilot helps analyze data on list pages — group, filter, pivot, and summarize any dataset using natural language instructions.

Tell Me Search

Copilot-powered search that finds pages, reports, and actions even when you don't remember the exact name. Understands intent, not just keywords.

Marketing Text

Generate product descriptions, marketing copy, and item text with AI — directly from item cards. Supports multiple tones and lengths.

Sales Lines Suggestions

Copilot suggests line items for sales documents based on customer history, frequently ordered items, and natural language input.

Autonomous agents

Sales Order Agent

GA — Nov 2025

Processes sales emails and inquiries autonomously. Reads attachments, creates quotes, handles multiple ship-to addresses, and provides capable-to-promise responses for item availability.

Processes customer emails end-to-end
Creates sales quotes from natural language
Checks inventory availability
Handles recurring customers automatically

Payables Agent

GA — Nov 2025

Automates accounts payable. Monitors a designated mailbox, reads incoming invoices with Azure Document Intelligence, identifies vendors, matches accounts, and creates purchase invoice drafts for human approval.

Reads invoices from email automatically
Extracts vendor, amounts, and line items
Matches to existing vendors and accounts
Human-in-the-loop approval before posting

Expense Management

GA — Oct 2026

Native expense reports in Business Central — no external tools needed. Employees capture expenses, managers approve, and accountants post reimbursements. All built in.

Create expense reports with itemization and per diem
Mileage calculation and participant tracking
Approval workflows with status tracking
Automated reimbursement posting to employee ledger

Build custom agents

Business Central exposes an MCP Server for Copilot Studio. Build custom agents connected to your data — deploy to Teams, web, or Microsoft 365 Copilot. No AL code required.

Our AI on top

SK Consulting ships additional AI Copilots inside our Fisqal apps: bank reconciliation, fixed asset tax analysis, and AI account review — live in production on AppSource today.

All agents enforce user permissions, log every action, and require human approval for posting. Cloud only.

Copilot across the Microsoft stack →

By the numbers

Business Central at a glance

50,000+
Companies
Worldwide
160+
Countries
Global availability
47
Languages
Built-in localization
#1
ERP 2024
Forbes Advisor
2x
Updates/Year
Spring + Fall waves
AppSource Apps
Thousands of add-ons

Compliance

Built-in compliance on three levels

Microsoft ensures Business Central compliance at the application, service, and infrastructure level. Your auditors and regulators will appreciate the certifications that come out of the box.

Application Compliance

The application itself is designed for regulatory and financial standards.

  • Data Privacy (GDPR)
  • IAS / IFRS accounting standards
  • Basel II risk management
  • SOX financial controls

Service Certifications

The cloud service holds independent third-party certifications.

  • ISO 27001 (information security)
  • ISO 27017 (cloud security)
  • ISO 27018 (cloud privacy)
  • SOC 1 (SSAE 18) Type 2
  • SOC 2 Type 2
  • HIPAA BAA
  • EU Data Boundary
  • EU Model Clauses

Microsoft Learn references

Detailed documentation from Microsoft on each compliance dimension.

Lifecycle

Always current, always supported

Business Central follows the Modern Lifecycle Policy: two major release waves per year (April and October), monthly minor updates in between, and ~18 months of support per version. Cloud customers are updated automatically.

2
Major updates / year

Wave 1 in April, Wave 2 in October. New features, modules, AI capabilities.

~10
Minor updates / year

Monthly cumulative updates with fixes, regulatory changes, and improvements.

18
Months of support

Each major version supported for ~18 months. Overlap ensures smooth transitions.

Version
JanAprJulOctJanAprJulOctJanApr
202520262027
v25
2024 Wave 2
v26
2025 Wave 1
v27
2025 Wave 2
v28
2026 Wave 1
◀ Today (v27.5)v28 preview available

Cloud (SaaS)

Updates are automatic and touchless. You set a maintenance window (min. 6 hours), and Microsoft applies updates within it. No action required. You receive email notifications before each update.

On-Premises

You control when to apply cumulative updates. Must stay on a supported version at all times. Skipping updates is possible, but each major version must be adopted before its predecessor expires.

Source: Microsoft Learn — Update Cycles · Modern Lifecycle Policy

What we add to Business Central

8 apps + consulting from Luxembourg

Business Central is the platform. Our apps and services make it work for Luxembourg businesses — tax compliance, AI accounting, open banking, and industry verticals.

Localization for Luxembourg
Fisqal

Localization for Luxembourg

CTIE-approved tax engine

All-in-one app to manage regulatory requirements for Luxembourg — VAT, eCDF, FAIA, Intrastat, employee absences. A CTIE-approved tax engine for Business Central.

Enhanced Accounting
Fisqal

Enhanced Accounting

AI-powered accounting

Designed to make the accounting process smoother and more efficient. Bank reconciliation Copilot, fixed asset tax Copilot, AI account analysis.

Open Banking
Fisqal

Open Banking

Connect directly to your banks

Connect directly to your banks from within Business Central. MultiLine integration, Payconiq payments, automatic bank statement import.

Incognito
Fisqal

Incognito

Data obfuscation & confidentiality

Data obfuscation solution for Microsoft Dynamics 365 Business Central. Field-level masking, access control, GDPR-ready.

Managed Data Service

Managed Data Service

Automated accounting setup

Setup accounting in Business Central automatically. Chart of accounts, posting groups, VAT, dimensions — all configured based on best practices.

Chemicals and Metals

Chemicals and Metals

Industry ERP vertical

Optimizes inventory, production, and supply chain for the chemical and metals trading industry. Purpose-built for commodity distributors.

View all 8 apps →

Is it right for you?

Business Central is for you if...

You are outgrowing QuickBooks or Sage

When your accounting software can no longer handle inventory, multi-entity, multi-currency, or project costing — Business Central is the next step.

You use Microsoft 365

If your team already works in Outlook, Excel, and Teams, Business Central plugs right in. No switching apps. No duplicate data entry.

You are on Dynamics NAV

Business Central is the cloud successor to Dynamics NAV (Navision). Same DNA, modern cloud, AI features, and continuous updates. We migrate you.

You need Luxembourg compliance

Our Fisqal apps add CTIE-approved tax compliance, eCDF, FAIA, VAT, and open banking for Luxembourg — the only certified solution on Business Central.

You want AI in your ERP

Copilot is built in. Autonomous agents handle payables and sales orders. Our apps add AI accounting on top. This is the most AI-ready ERP on the market.

You need to go live fast

Business Central is designed for rapid deployment. With our Managed Data Service, you can go live in as little as 2 weeks with automated setup.

40 years of evolution

From PC Plus to AI-driven ERP

Business Central isn’t new software — it’s four decades of continuous evolution. Same DNA since 1984, now running in the cloud with AI built in.

1984

PC Plus

Single-user accounting app, Denmark. The beginning.

1987

Navigator

Client/server, multi-user. Expansion to US, Germany, UK.

1995

Navision Financials

Windows 95, 32-bit. The product that conquered Europe.

2002

Microsoft acquires Navision

Integrated into Microsoft Business Solutions.

2005

Dynamics NAV

Rebranded under Microsoft Dynamics. 13 years of on-premises releases.

2009

RoleTailored Client

Personalized UI per role — a UX breakthrough for ERP.

2018

Business Central

Cloud-first launch. The NAV-to-BC transformation begins.

2019

AL-only (v15)

Modern development language. AppSource ecosystem opens up.

2023

Copilot arrives

AI-powered features: bank reconciliation, forecasting, analysis.

2025

AI Agents

Sales Order Agent, Payables Agent. Autonomous business processes.

2026

AI-driven ERP

Wave 1: dedicated task panes, expanded agents, AI resources for ISVs.

Read the full history →

Frequently Asked Questions

Common Questions

What is Microsoft Dynamics 365 Business Central?

Business Central is Microsoft's cloud ERP for small and mid-sized businesses. It manages finance, sales, purchasing, inventory, manufacturing, and operations in one platform — with built-in AI through Copilot. Over 50,000 companies worldwide use it.

How is Business Central different from Dynamics NAV?

Business Central is the cloud successor to Dynamics NAV (Navision). It runs in Azure, updates automatically twice a year, includes AI Copilot, and supports AppSource apps. NAV required on-premises servers and manual upgrades.

Is Business Central suitable for my company in Luxembourg?

Yes. With SK Consulting's Fisqal Localization for Luxembourg — a CTIE-approved tax engine for BC — you get full VAT compliance, eCDF reporting, FAIA audit files, and Intrastat out of the box.

What does Business Central cost per user?

Microsoft pricing: Essentials starts at €70/user/month, Premium at €100/user/month. Team Member licenses for light users cost €8/user/month. Business Central is sold exclusively through Microsoft partners — we pass the Microsoft Recommended Retail Price (MRLP) directly to you. Implementation costs depend on scope — contact us for a free assessment.

Can Business Central handle multiple companies and currencies?

Yes. Business Central natively supports multi-company, multi-currency, and multi-language environments. Intercompany transactions, consolidation, and currency management are built in.

What AI features does Business Central include?

Business Central includes Microsoft Copilot for bank reconciliation suggestions, sales line predictions, late payment forecasts, inventory planning, and natural-language data analysis. AI agents for payables and sales orders are rolling out in 2026.

Ready for Business Central?

Whether you are evaluating ERP systems, migrating from Navision, or looking for Luxembourg-specific apps — we are your Microsoft partner.

Talk to a BC expertHow we implement BC

Sources: Microsoft Learn · Microsoft Dynamics 365

Microsoft Solutions PartnerMicrosoft Solutions Partner